Well-Being Guide

COVID-19 Policy

COVID-19 Policy

We have all been affected by the corona virus (COVID-19) pandemic, to some degree or another, and I hope that you and your family have stayed safe.

My priority is to keep you as safe as possible and following guidance as set out in the ‘Returning to Work -Health, Safety and Hygiene COVID-19’ course, by Gateway Workshops and accredited by the Federation of Holistic Therapists, I will only be offering the following day time treatments, from 1 August 2020: Half/Full Body Massage, Reiki and/or Chakra Balancing (or a combination of all three), until further notice.

Prior to Arrival:
You will be asked to complete the Covid H&S pre-treatment questionnaire 24 hours prior to your treatment.

If you or any of the people you live with feel ill or display any of the symptoms of COVID-19 – please advise me as soon as possible and DO NOT COME FOR YOUR APPOINTMENT.
Please also inform me should you develop symptoms after your treatment.

Track & Trace
To assist with the government’s efforts to employ contact tracing of infected individuals, your name, phone number and/or email and the date & time of your booking will be held securely, for a period of 21 days from the date of treatment, after which following GDPR regulations, the information will be deleted/destroyed.

Clothing & Jewellery
Because the treatment only requires you to remove the top half of your clothing, I would ask that you come to your appointment in comfortable bottoms and that you keep these and your socks on throughout the treatment.

Rings can be worn but please keep your necklaces and earrings at home.

A ‘safe as possible’ container will be made available for your personal belongings.

Upon Arrival:
Shoes must be taken off at the entrance.

Hand sanitiser will be available for you to use as soon as you enter and again upon departure.

I will be wearing a face-mask/disposable gloves/apron and will understand, and not be offended, if you wish to wear a face mask or disposable gloves during your treatment, if it is appropriate.

Toilet facilities will be available; please ensure you wash your hands thoroughly as per NHS recommendations.

A glass of water will be provided for your refreshment.

Before the start of your treatment (and afterwards), I will ensure that I wash my hands, according to NHS recommendations.

I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns, please let me know.

During the Treatment:
For your safety, I will try to keep the room as freshly aired as possible, subject to your comfort and outside /inside temperatures.

Post Treatment:
Please bring the exact amount of £15 in cash, which can be left in a tray, specifically for this purpose in the treatment room.

All common surfaces, door handles, light switches, toilet seat, flusher etc will be wiped clean with disinfectant properties between each client. Similarly, all towels and my uniform will be washed at 60 degrees Celsius with detergent, after each client.
The massage couch will be cleaned with disinfectant, paying particular attention to the face hole.

All these procedures have been implemented for your safety. I will continue to take advice from the Government and the NHS regarding safe practice and will amend/update as necessary.

Thank you for your understanding.

July 2020

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